x440 gbic issues

  • 1
  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Issues with gbic 10gb, the same gbic works on others model (x450-g2).

Slot-2 Stack.6 # debug hal show optic-info slot 2 port 28
Port                              28                      
SFP or SFP+:               SFP
Signal:                    not present
TX Fault:                  no
SFP/SFP+ Vendor:           7/ot
SFP/SFP+ Part Number:      S+85DLC03D
SFP/SFP+ Serial Number:    STTS5
SFP/SFP+ Manufacture Date: 07
SFP/SFP+ Type:             SFP/SFP+
Connector:                 LC
GE Compliance:             UNKNOWN (0x0)
Wavelength:                815

I upgrade the firmware for last version, but the same message, its occurs on 2 x440-g2 24t.
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb

Posted 2 years ago

  • 1
  • 1
Photo of Steven Lin

Steven Lin, Employee

  • 2,344 Points 2k badge 2x thumb
Hello Luis,
When you try the same SFP with x450g2, is the other end device and port were same?
Photo of Stachal

Stachal

  • 380 Points 250 badge 2x thumb
What is the exact model of the one you are trying to populate?

"X450-G2 also provides a choice of either 4 1GbE or 4 10GbE uplink ports on the front faceplate"
Photo of Stachal

Stachal

  • 380 Points 250 badge 2x thumb
Sorry wrong switch I have updated the list below with x440 models and features.
(Edited)
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb
Yes, but if i CONECT on any sfp port in other model (x460,x670) the gbic is recognize.. I update, downgrade de firmware, now is on versio 21.xx
Photo of Stachal

Stachal

  • 380 Points 250 badge 2x thumb
switch1# sho switch

SysName:          switch1
SysLocation:
SysContact:       support@extremenetworks.com, +1 888 257 3000
System MAC:       **:**:**:**:**:**
System Type:      X440-8t


These are the Models and port configurations for the X450

Summit X440-8t
8 x 10/100/1000BASE-T (RJ45) ports
4 x 100/1000BASE-X (SFP) unpopulated ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
Summit X440-8p
8 x 10/100/1000BASE-T PoE-plus(RJ45) ports
4 x 100/1000BASE-X (SFP) unpopulated ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
Summit X440-24t
24 x 10/100/1000BASE-T (RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) unpopulated combo ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-24tDC
2 x SummitStack
24 x 10/100/1000BASE-T (RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) unpopulated combo ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x DC PSU
1 x Redundant Power Supply connector
Summit X440-24p
24 x 10/100/1000BASE-T PoE-plus(RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) combo ports
2 x SummitStack
1 x Serial (console port ) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-24x
24 x 100/1000BASE-X (SFP) unpopulated ports – 4 ports are combo ports
4 x 10/100/1000BASE-T (RJ45) combo ports
2 x SummitStack
1 x Serial (console port ) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-48t
48 x 10/100/1000BASE-T (RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) unpopulated combo ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-48tDC
48 x 10/100/1000BASE-T (RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) unpopulated combo ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x DC PSU
1 x Redundant Power Supply connector
Summit X440-48p
48 x 10/100/1000BASE-T PoE-plus(RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) combo ports
2 x SummitStack
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-24t-10G
24 x 10/100/1000BASE-T (RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) unpopulated combo ports
2 x 10GBASE-X SFP+ (1G/10G dual speed) unpopulated
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-24p-10G
24 x 10/100/1000BASE-T PoE-plus(RJ45) – 4 ports are combo ports
4 x 100/1000BASE-X (SFP) combo ports
2 x 10GBASE-X SFP+ (1G/10G dual speed) unpopulated
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-24x-10G
24 x 100/1000BASE-X (SFP) unpopulated ports – 4 ports are combo ports
4 x 10/100/1000BASE-T (RJ45) combo ports
2 x 10GBASE-X SFP+ (1G/10G dual speed) unpopulated
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-48t-10G
48 x 10/100/1000BASE-T (RJ45) – 2 ports are combo ports
2 x 100/1000BASE-X (SFP) unpopulated combo ports
2 x 10GBASE-X SFP+ (1G/10G dual speed) unpopulated
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connector
Summit X440-48p-10G
48 x 10/100/1000BASE-T PoE-plus(RJ45) – 2 ports are combo ports
2 x 100/1000BASE-X (SFP) combo ports
2 x 10GBASE-X SFP+ (1G/10G dual speed) unpopulated
1 x Serial (console port) and 1 x 10/100BASE-T out-of-band management port
1 x Redundant Power Supply connec
(Edited)
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb
X440-G2-24t-10GE4
Photo of Wesley Braunberger

Wesley Braunberger

  • 136 Points 100 badge 2x thumb

I am having a similar issue with 440s. The same GBIC will work in a 440-P but not in a 440-T

Photo of Stachal

Stachal

  • 380 Points 250 badge 2x thumb
On the X440 G2s 10G is enabled by license can you verify the license is installed?

X440-G2-24t-10GE4

12 x 10/100/1000BASE-T (RJ-45)
4 x 1GBASE-X SFP (unpopulated front-panel ports) upgradeable to 10Gb Ethernet via licensing
1 x Serial (console port RJ-45) with RTS/CTS modem control
1 x 10/100/1000BASE-T out-of-band management port
Coaxial Barrel Connector RPS port
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb
Slot-2 Stack.1 # show stacking stack-portsStack Topology is a Daisy-Chain
Slot Port Select Node MAC Address  Port State  Flags Speed
---- ---- ------ ----------------- ----------- ----- -----
*2   1    27     00:04:96:9b:61:9c Link Down   --      10G
*2   2    28     00:04:96:9b:61:9c Link Down   --      10G
* - Indicates this node

Slot-2 Stack.2 # show licensesEnabled License Level:
        Edge
Enabled Feature Packs:
        None
Effective License Level:
        Edge
Slot-2 Stack.3 #
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb
Slot-2 Stack.4 # show stacking-support
Stack    Available Ports
Port    Native  Alternate  Configured  Current
-----   -----------------  ----------  ----------
1       No      27 *       Alternate   Alternate
2       No      28 *       Alternate   Alternate
stacking-support:          Enabled     Enabled

Flags: * - Current stack port selection
Photo of Stachal

Stachal

  • 380 Points 250 badge 2x thumb
Is not not recognized on either port?
Photo of Stachal

Stachal

  • 380 Points 250 badge 2x thumb
You may want to run a Diagnostic on the hardware. This will require the switch to reboot and be taken out of service.


To run diagnostics on Summit family switches, use the following command:
  run diagnostics [extended | normal | stack-port]
 
Where the following is true:
● extended —Reboots the switch and performs extensive ASIC, ASIC-memory, and packet loopback tests. Extended diagnostic tests take a maximum of 5 minutes. The CPU is not tested.
● normal —Reboots the switch and performs a simple ASIC and packet loopback
● stack-port —Performs a BERT on the stacking ports and reboots the switch.

On Summit family switches, you run the diagnostic routine on the switch or on the stacking ports.Running the switch or stacking port diagnostic routine affects system operation; the switch is
unavailable during the diagnostic test.
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb
No.. any port is the same error, on others models recognize, gbics (1g) recognize.. i don ́t have other x440g2, only x450g2 or x440.. 
Photo of Carsten Buchenau

Carsten Buchenau

  • 956 Points 500 badge 2x thumb
You are missing the 10g port licenses. You buy them for 2 or 4 ports. You only need them for Data usage - when you use them for stacking, they are running on 10g without license.
Photo of Luis Mendes

Luis Mendes

  • 1,690 Points 1k badge 2x thumb
Hi .. I need the gbics only for stack.. then don ́t need license.. I will upgrade firmware again and test
Photo of Grosjean, Stephane

Grosjean, Stephane, Employee

  • 13,676 Points 10k badge 2x thumb
Carsten is correct.
Photo of Necheporenko, Nikolay

Necheporenko, Nikolay, Employee

  • 1,600 Points 1k badge 2x thumb
Hello Luis,

The issue you have faced is documented under CR xos0064983, please check next article - https://gtacknowledge.extremenetworks.com/articles/Solution/Optics-information-are-not-displayed-pro...

I've seen the issue with both SFP and SFP+ optic modules, issue will be fixed with EXOS release 22.3

Best Regards,
Nikolay
(Edited)
Photo of Paul Holtz

Paul Holtz

  • 12 Points
Hi Nikolay,

Thanks for confirming that CR xos0064983 will be addressed in EXOS 22.3. I'm really looking forward to this issue being fixed for the X620.

Paul