X870 QSFP informations can not be read

  • 0
  • 3
  • Problem
  • Updated 4 months ago
  • Not a Problem
  • (Edited)
Hello, i have a Problem with a QSFP+ 40G SR4 in a X870 Switch. At Port 9 i can read all the information about the QSFP. But at Port 13 shows me the Switch that the QSFP is not present.
Both Ports are Up with 40G Full Duplex and works fine.

Firmware is onie-

Is there a Bug?

Thanks for your help.
Photo of Alexander Bauer

Alexander Bauer

  • 150 Points 100 badge 2x thumb

Posted 7 months ago

  • 0
  • 3
Photo of Nico Willamowski

Nico Willamowski

  • 886 Points 500 badge 2x thumb

Hello Alex,

i have the same Problem with Qsfp+100G in a 870 Switch. Port 25 Shows the Information, Port 29 Shows me QSFP is not present, but i have a Link and a show port no-refresh shows 100G. I have the same Firmware like you.

Photo of Drew C.

Drew C., Community Manager

  • 40,858 Points 20k badge 2x thumb
This sounds like an issue to create a case for. That will make it easier for it to get routed to Engineering for investigation.
How to contact Extreme Networks Global Technical Assistance Center (GTAC)