Question

A stake record of the device was found in the redirector.

  • 10 September 2020
  • 5 replies
  • 82 views

I have two AP’s that i am trying to register in ExtremeCloud IQ and i keep getting a message stating that “a stake record of the device was found in the redirector” 

the serial numbers of the two AP’s are 

Please help


5 replies

Userlevel 6
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Hi,

 

Please call GTAC (https://www.extremenetworks.com/support/contact/) or let’s summon @Sam Pirok.

 

Cheers,

Tomasz

Userlevel 4

Thanks for the mention Tomasz!

Those devices should be free to use now Nate. Please let me know if you have any further trouble adding them to your inventory. 

Thank you @Sam Pirok  worked perfectly you guys are the best!!!

Hi

Any chance i can get 03701309020912 and 037011312241039 released?  I also get the “a stake record of the device was found in the redirector”  error.

 

Thank you in advanced

Userlevel 4

Hi Mike, I’ve emailed you directly with a quick question and then I should be able to free these up for you as well. 

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