We have a small installation of Extreme 220-12p-10GE2 switches and 3915i APs in one Extreme Cloud in one customer portal. The switches and APs are all in the status "in service" and have no connection problems. But the switches have 2 different software versions. Some of them have the version 22.214.171.124 and some have the version 126.96.36.199.
I thought the software version is controlled by the cloud and I can only delay the software deployment. Is there a chance to start the software update and define one consistent software version for the whole cloud customer portal.
Thank you very much.
Best answer by Sebastian Metzner
To show the solution of this problem:
It was really a bug in the cloud system and not a configuration mistake. The different switches (but all the same Extreme 220 model) had 2 different software versions. There was opened a case and the GTAC could solve this problem in the cloud management. Now all the switches have the same software version.