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No access to Network Policy in EIQ with Chrome

  • 28 July 2020
  • 3 replies
  • 134 views

Hello,

Since the latest release of EIQ (cloud Extreme Cloud IQ) , when going to menu Configure>Network policies, if I try to edit my network policy, I keep getting stuck on the page:

I have updated my chrome browser to latest Version 84.0.4147.105 (Official Build) (64-bit) with same error.

Would someone experiment the same issue?

Regards,

Christophe

 

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Best answer by aerohivesupport 10 September 2020, 09:50

Thanks both,

It seems better now, no changes by my side, looks to be a random issue.

(I have licences OK, thanks)

Regards,

Christophe

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3 replies

Userlevel 1

Hello Christophe - 

Have you tried the following:

  • Log out of your EXTR-IQ session?
  • If in the Session, click on the ‘lock’ icon on the URL line, and remove all the cookies for EXTR-IQ?

Scott

Userlevel 6

Have you checked your licenses to make sure that the number of APs does not exceed the number of licenses and that that latter have not expired?

 

Chris

Thanks both,

It seems better now, no changes by my side, looks to be a random issue.

(I have licences OK, thanks)

Regards,

Christophe

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