Question

What does "Monitoring Unassociated Clients" mean?

  • 28 September 2020
  • 1 reply
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There is a human head icon with sound waves that says “Monitoring Unassociated Clients” when I hover over it. This is in the Extreme Cloud Portal in managing devices. It is only on 4 of my 8 AP’s at that location.


1 reply

Userlevel 4

Unassociated clients are clients that are not associated with the device when the presence server feature is activated. So the AP knows they are in the area and is collecting presence analytics for those clients too, but those clients are not actively connected to the AP currently. 

 

You can read a bit more about unassociated clients here, under the Optional Device List Columns header: http://docs.aerohive.com/330000/docs/help/english/ng/Content/gui/devices/viewing-the-device-list.htm?Highlight=Monitoring%20Unassociated%20clients

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