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AP's won't update in ExtremeCloudIQ

  • 12 May 2021
  • 1 reply
  • 27 views

I know there is some maintenance going on atm with ExtremeCloud but there wasn’t supposed to be any impact with this according to the notes. 

Since yesterday I haven’t been able to push out any updates to my ExtremeCloud AP’s. I have a mix of AP130’s, 230’s, 305’s, 460’s and 1130’s. 

I select the perform update option and nothing happens. 

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Best answer by Sam Pirok 12 May 2021, 17:49

Thank you for letting us know. I asked a few of our XIQ engineers but we aren’t seeing any other reports of failed updates recently. Could you open a support case on the portal (extremeportal.force.com) so we can look in to this further with you? 

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Userlevel 7

Thank you for letting us know. I asked a few of our XIQ engineers but we aren’t seeing any other reports of failed updates recently. Could you open a support case on the portal (extremeportal.force.com) so we can look in to this further with you? 

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