I recently purchased 5 AP250 and three of them onboarded without issues. Two of them are stuck with an Orange LED. One is running 8.2r3 and the other one 10.0.r9b. When I console into them I see them boot. I can log into the console, but not getting a DHCP address, switch LEDs are off for both APs with this issue (tried both Aerohive and Cisco switches). I’ve reset both (pressing button and by “reset config (bootstrap)” cli commands and no change.
I assigned a static IP (int mgt0 x.x.x.x/24) and if I try to ping the gateway or another IP host on the network (which I know is there) it says “Network is unreachable” if I type show int mgt0 it says “ERROR: failed to send message to dcd (attempt to send 12 bytes, actually sent -1 (err = 111 - Connection refused)
It’ll successfully ping its own IP address and 127.x.x.x but nothing in its own subnet including the gateway.
Should I attempt flashing them with an image via USB? Where can I get the latest image? (10.0.r9b)
Best answer by Sam Pirok
Could you try switching the port the AP is connected to with one of the working APs? It’s sounding like the AP isn’t able to reach your network, which could be a VLAN issue, a tagging issue, or a DHCP issue, all of which we can start testing by using a known good switch port.
Additionally this guide has a lot of good steps to take when trying to get an AP to connect: https://extremeportal.force.com/ExtrArticleDetail?n=000046466&q=CAPWAP%20troubleshooting