Solved

Device update fails when attempting IQEngine/HiveOS update

  • 4 April 2021
  • 1 reply
  • 14 views

I am trying to add an AP121 to my newly created ExtremeCloudIQ account, but I need to latest software to allow it to be managed.  Can I please have the software sent to me so I can do a manual update so I can manage.

icon

Best answer by Sam Pirok 5 April 2021, 16:41

Hello, I’ve emailed you directly with instructions on how to get the firmware files you need to update your APs. Please let me know if I can help with anything else. 

View original

1 reply

Userlevel 6

Hello, I’ve emailed you directly with instructions on how to get the firmware files you need to update your APs. Please let me know if I can help with anything else. 

Reply