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Extreme Guest Essentials Splash template

  • 13 April 2021
  • 1 reply
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I have an open ssid set to advanced guest access. The walled garden includes all specified ip objects and domains for google sign in. My default user profile is simply the default profile. I have it set to assign my byod profile which is 100% functional on another policy based on an advanced guest assignment rule for GuestAccess. I have a Policy on guest essentials that basically just says if google and my domain, register. Then, i have a 2nd critera that says any deny. The rule assigns this policy to the open network. The issue i am having is the splash template does not want to apply. It keeps redirecting to the default template. Even though it is assigned to the ssid. I did notice that it is not showing locations when applying and the locations it does show on the locations page are the individual floors in each building. I have Buildings and floors, i am not sure why it wouldn’t pull that. Anyone have any ideas what i did wrong?

Summary:

 

Applying:

 

Locations:

 

Buildings/Floors:

 

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Best answer by Sam Pirok 22 April 2021, 20:17

Hi, thank you for the details and the screen shots. I ran this past our XIQ support team and they recommended we open a case for this so they can start digging in to it with you. If you can go to extremeportal.force.com> Support and open a case, we can start investigating this with you. 

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Userlevel 6

Hi, thank you for the details and the screen shots. I ran this past our XIQ support team and they recommended we open a case for this so they can start digging in to it with you. If you can go to extremeportal.force.com> Support and open a case, we can start investigating this with you. 

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