Solved

The device is used by another VIQ

  • 2 August 2021
  • 1 reply
  • 23 views

I recently got 8 access points that are saying they are already registered. The account they are registered to is no longer active.
33016012800658
33015012000445
33015012000446
33015022500286
33016012800757
33014120900105
33015042300010
33015042300008

 

Thank you.

Adam

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Best answer by Sam Pirok 3 August 2021, 20:44

Hi there, thank you for reaching out about these devices. I saw your post with these serial numbers on a different thread as well, but just in case you see this one first- We see these devices as registered to other users at the moment, and will need to get their permission to remove these serial numbers from their current registration. I’ve reached out to the original owners already and am waiting to hear back. As soon as I do, I’ll let you know what the status of this request is. Please feel free to reach out for any update anytime!

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Userlevel 7

Hi there, thank you for reaching out about these devices. I saw your post with these serial numbers on a different thread as well, but just in case you see this one first- We see these devices as registered to other users at the moment, and will need to get their permission to remove these serial numbers from their current registration. I’ve reached out to the original owners already and am waiting to hear back. As soon as I do, I’ll let you know what the status of this request is. Please feel free to reach out for any update anytime!

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