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backup issue

  • 10 September 2015
  • 2 replies

i am not able to taken backup of configuration files through netsight.

2 replies

Userlevel 7
Hi Ashish,
Can you please provide more information about what isn't working?

The following pieces of information will be helpful:
  • Device model and software version you're trying to take backups of
  • Netsight version (and platform)
  • The error message you're seeing
Also, take a moment to browse GTAC Knowledge. You may find your answers there.
Userlevel 2
One thing I always forget to check, is in the windows firewall on the netsight server, make sure you have a rule that permits TFTP (udp 69)