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How to backup Enterasys S4 S-Series with netsight Inventory Manager


I already configure the Inventory Manager to make backup of the switch S4, but the inventory manager show follow error "Device reported, operation failed". How can I handle this issue?

Netsight 6.1.0.171
Core Switch S4

8 replies

Userlevel 6
Hello,

Check this article out:

https://gtacknowledge.extremenetworks.com/articles/Solution/Inventory-Manager-config-backup-failing-...

Can you confirm there is no firewall between the S4 and the NetSight server?

Thanks
-Ryan
There isn't any firewall between the S4 and the Netsight server. The other switchs in the network make backup normally. The windows firewall is off.
Userlevel 6
Can you verify the S Series management interface has connectivity to NetSight?

Also, can you verify the NetSight has read/write SNMP access to the S Series?

Thanks
-Ryan
Userlevel 4
Hello,
please review if you have set the S-Series management interface

https://gtacknowledge.extremenetworks.com/articles/How_To/Configuration-management-interface-S-Serie...
The management interface is already configured. I think that the cause of the problem is because the NetSight is in the version 6.1.0.171. How can i make backup and upgrade to version 6.3.0.182? Ara there some configuration to do before the installation?
Userlevel 4
6.1 should be able to build an inventory from S-Series,
-you should check at first if the S-Series get all instruction from NMS.

on the S-Series cli you see such event if you make an Inventory / Stamp New Version ,,

set logging here enable
set logging default severity 7
set logging application Security level 7

<166>Sep 30 09:25:45 10.131.213.254 Security[1]User:public; Source:10.131.213.12; Action:"etsysConfigMgmtChangeRowStatus.1 = 5"; Status:OK
<166>Sep 30 09:25:45 10.131.213.254 Security[1]User:public; Source:10.131.213.12; Action:"etsysConfigMgmtChangeOperation.1 = 04:00"; Status:OK
<166>Sep 30 09:25:45 10.131.213.254 Security[1]User:public; Source:10.131.213.12; Action:"etsysConfigMgmtChangeURL.1 = tftp://10.131.213.12/configs/tmp/10_131_213_254.cfg"; Status:OK
<166>Sep 30 09:25:45 10.131.213.254 Security[1]User:public; Source:10.131.213.12; Action:"etsysConfigMgmtChangeDelayTime.1 = 0"; Status:OK
<166>Sep 30 09:25:45 10.131.213.254 Security[1]User:public; Source:10.131.213.12; Action:"etsysConfigMgmtChangeRowStatus.1 = 1"; Status:OK
<166>Sep 30 09:26:05 10.131.213.254 Security[1]User:public; Source:10.131.213.12; Action:"etsysConfigMgmtChangeRowStatus.1 = 6"; Status:OK

If you see this event, good,
now the TFTP server needs to be checked,

regards
Bastian
-
Userlevel 6
Hello,

Have you been able to successfully backup the S series?

Thanks
-Ryan
Hello,
Thank you, guys for your help, but I no longer give support to this applaince and solution. I can't test that commands and I couldn't find the solution for this issue.

Thank you, again.

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