At the moment my NAC doesnt recognize some of our iPhones. Doesnt seem to be model related because the error occours whith SE, 6 and 7 and 10 models.
iOS Versions are 12.0; 12.1
If i run a configuration evaluation on the NAC on the devices the rule that now failes on that devices says:
" FAILED: The Operating System Name of: unknown did not match any values defined for this inclusive criteria. "
There should be:
" PASSED: The Operating System Name of: iphone/ipad/ipod/watch/atv matches the inclusive pattern: .*ipod.*. "
Full rule detailed reasons:
" PASSED: The Authentication Type of: 802.1X (EAP-TLS) is equal to or derived from the inclusive criteria: AUTH_8021X_EAP_TLS.
PASSED: The Device Type of: MAC Address: 98:10:E8:xx:xx:xx, IP Address: x.x.x.x, Host Name: null passes the any criteria evaluation.
PASSED: The User Name of: Rxxxxxxxr passes the any criteria evaluation.
PASSED: The Switch IP of 172.x.x.x, SSID: TQ-Mobile, AP Name: wl-ap-02, AP MAC: 20-B3-99-xx-xx-xx, AP Serial: 1349xxxxxxxxxxxx and AP Zone or Group: null and AP Location: null did match this inclusive criteria.
PASSED: The Time of: Donnerstag, 11. Oktober 2018 14:29 Uhr MESZ passes the any criteria evaluation.
FAILED: The Operating System Name of: unknown did not match any values defined for this inclusive criteria.
I have absolutely no clue why Operarting System Name is listed as unknown now.
I dont know what or where the NAC gets that Information from. Via DHCP fingerprinting?
NAC / NetSight is version 184.108.40.206
Thanks for help