Is anyone aware of a retention setting for location data in Netsight (in regards to wireless clients)? I find that when I am tracking a client, I can usually only roll back the past 15 minutes or so. Certainly no more than an hour.
Is this data coming from a cache that is flushed periodically? If so, is there a way to raise the retention period so that I can have more historical data?
We have had some complaints from wireless users and I believe that their mobile carts are being dragged between different floors - but the NIC is remaining connected (or reconnecting) to the originating floor. But I don't really have enough history to see half or a full workday.
I am running version 18.104.22.168.