a customer using EWC and Netsight configured Email alert when AP goes down.
Custom alarm criteria set to wireless, matched to "out of service".
Under actions / override content - Email body is like:
But email looks like this:
Severity: Critical Message: AP[150xxxxxxxxxx] out of Service on EWC[10.xxx.xxx.xxx]
Why are these fields empty?
Also tried $alarmSourceName only, this worked fine.
Any suggestions on this?