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Netsight Oneview Applications shows fingerprint matches, but no detail or bandwidth figures?


Userlevel 5
I have a new setup with a wireless controller dumping mirror data into Netsight. I had a lot of trouble getting this going initially. One of my issues resulted in having to disable the management interface and start using a "physical" type topology to manage my controller. This became the IP of the controller in Netsight. But I have to wonder if that old IP is still floating around in a config file somewhere on the Netsight side?

Anyway - the problem is this ... I am collecting all sorts of fingerprint data and application flows. But when I try to look at a bandwidth chart, I see nothing? For something like Facebook, I am getting a ton of hits. Yet '0' bandwidth usage?



Can anyone think of where I might have something mis-configured?

Also, a completely unrelated question (hijacking my own thread): When I am in the Wireless tab > Clients, with a particular client selected ... is there any way for me to go to an applications view for that client? I know that I can go to the Applications tab and then search for that client by MAC, but it seems like there has to be a direct method. And it seems like click-drag is disallowed on that Clients page so I can't do a copy/paste between those tabs.

14 replies

Userlevel 7
Hey Steve,

could you try the same report but from OneView > Applications > Reports
On the right you'll see the most used applications - right click and choose Application usage for xyz.

Regarding to the 2nd question - I also didn't found a way to do it but I think it would be great to have such redirect.

-Ron
Userlevel 5
Ron wrote:

Hey Steve,

could you try the same report but from OneView > Applications > Reports
On the right you'll see the most used applications - right click and choose Application usage for xyz.

Regarding to the 2nd question - I also didn't found a way to do it but I think it would be great to have such redirect.

-Ron

Hello Ron,

That trick works to pull up applications - but - it's empty! When I am looking at Active Flows, and then choose to show all flows for that client, I get nothing. Seems like something is disconnected with the flow of data?
Userlevel 6
Steve, are there any outstanding issues still? Are you all set?
Mike Thomas wrote:

Steve, are there any outstanding issues still? Are you all set?

I still have a case open with support. So far, no one has been able to figure this out. I am tempted to pull the plug on this server and start over. But I would hate to go through all the work only to arrive to the same problem.
Userlevel 2
Hi Steve,

I have some additional detail on how we save and report on data. I will send a note along through your support ticket.

Thanks
Jeff
Userlevel 5
Dudley, Jeff wrote:

Hi Steve,

I have some additional detail on how we save and report on data. I will send a note along through your support ticket.

Thanks
Jeff

Hello Jeff, thanks for the info. I understand that Purview is only collecting the "top figures", but the figures I want to look at - are the top applications, and the top bandwidth users. 🙂 Also, seems odd that it will always show me bandwidth histograms of the *wired* device/server on my network ... but it won't show me anything about the host on my wireless network, that is the reason for the data being collected?

I had an engineer out earlier this week from Extreme just to see how things are going with my new setup and I showed him some of these oddities. He suggested that I move along to version 7.x to see if these bugs go away. And I would like to use some of the other new improvements of 7, so even if it doesn't fix this problem, I am okay with that.

Also --- because I saved a screenshot, I found this file on my purview box which still had the original IP address of my wireless controller, not what it was changed to several weeks ago. Although, it appears that this file is the result of the installation, and perhaps is not read by any services?

Filename is: /opt/appid/server/config.properties

I updated the IP to the correct one and rebooted my Purview box ... but it had no effect on the problem. 😞

Userlevel 2
Dudley, Jeff wrote:

Hi Steve,

I have some additional detail on how we save and report on data. I will send a note along through your support ticket.

Thanks
Jeff

Addressed via the support ticket.

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