Header Only - DO NOT REMOVE - Extreme Networks

Oneview can't clear critical alarm of EWC


Userlevel 3
After evaluation license of EWC V2110 expired, Oneview show cricical alarm about this: 192.168.10.124
AP Out of Service
The evaluation license for Wireless Controller has expired. In-Service scanning is disabled. Please contact your customer representative and purchase licenses to continue using Wireless Controller. Otherwise, the legal requirement is to put the system out of service.

We get the required license and deployed it to V2110 but Oneview does not clear the alarm. It still shows red icon for V2210 and I can not find a way to reset this alarm to green.

So how can I reset this alarm?

Thanks,

Rahman

4 replies

Userlevel 6
In Oneview choose alarms and right click on the alarm and you can clear the alarm there. Good luck
Userlevel 3
Pala, Zdenek wrote:

In Oneview choose alarms and right click on the alarm and you can clear the alarm there. Good luck

Thank you, it did the trick. But the same functionality should be supported under device view -> alarms tab.
Userlevel 6
Pala, Zdenek wrote:

In Oneview choose alarms and right click on the alarm and you can clear the alarm there. Good luck

Good point. Do you have local Extreme contact? That person can create Feature Request...
Userlevel 6
For future reference on the hub, please see the following.

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-clear-alarms-in-Extreme-Management-...

Reply