I have a customer who would like to view the unused ports report from Netsight for all his EXOS switches. I had contacted GTAC and I was asked to add the Port_Status_Time_with_alias.tpl file and create a flexview. I have done this and I am able to view the unused ports report. But the customer is actually looking for the historical data of unused ports. He wants the accumulated report of unused ports for a month or a week.
With the Port_Status_Time_with_alias flexview the port status gets refreshed once the port goes down or comes up. So the counter resets as soon as port goes down or comes up. Customer wants the report to show data of how long the ports were unused for a particular period. So the counter should not reset and should add up the total time the ports had remained unused and then generate a report. Can changes be made to the Port_Status_Time_with_alias.tpl file to generate this report. Customer requires this to monitor how long the Users are using wired as against wireless.Epicenter the predecessor of Ridgeline was able to generate this report. I have checked the capacity planning also which is not helpful for this situation.
Any suggestions or tips would be helpful.