Unable to connect to netsight after database restore


Userlevel 2
Hello Team,

I can not connect to Netsight server after I have restored database.

At the end of the restoring I got message that database is restore with error but not fatal and the server should be restart.

I just pressed ok and the server did restart and after that I can not connect to it at all. when I put in the browser http://IP address: 8080 I get nothing

Any advise please!

Thanks
Husam

4 replies

Userlevel 6
Check the server.log, that might help you what went wrong.
/usr/local/Extreme_Networks/NetSight/appdata/logs/server.log
Userlevel 2
OscarK wrote:

Check the server.log, that might help you what went wrong.
/usr/local/Extreme_Networks/NetSight/appdata/logs/server.log

I found this error. Do that mean anything????

2016-08-11 09:52:57,485 ERROR [com.enterasys.netsight.api.ResourceLoader] Unable to load: bin/nativebin.jar from class: com.enterasys.netsight.api.NetSightApiResources
Userlevel 6
OscarK wrote:

Check the server.log, that might help you what went wrong.
/usr/local/Extreme_Networks/NetSight/appdata/logs/server.log

I dont know if that could be important, maybe it is.
Some more could be in startup.log in the same directory.
Otherwise you could rerun the init script (/root/.postinstall)

If that does not work logging a case with GTAC should be the next step.
Userlevel 2
OscarK wrote:

Check the server.log, that might help you what went wrong.
/usr/local/Extreme_Networks/NetSight/appdata/logs/server.log

Thanks it is resolved using older database. It seems the latest data base is damaged.

Regards,
Husam

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