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08G20G4-48P Gigabit Ethernet Switch


Nous avons des commutateurs 8G20G4-48P qui n'alimentent plus l'équipement téléphonique et les caméras de notre société.
Lorsque je clique sur "POE Port Settings" ou "POE System Settings", je ne trouve aucune configuration.

5 replies

Userlevel 7
Hi Ottas,This is primarily an English speaking community, but we've got a wide audience and I bet someone can help you in French.
Here's a Google translation of your question:

We have 8G20G4-48P switches that no longer power the telephone equipment and cameras of our company.
When I click on "POE Port Settings" or "POE System Settings", I can not find any configuration.

Userlevel 3
I just relized that I misread the switch type... I am not sure what that is.

if it is an XOS switch :

most likely the POE backplane has failed.

when you can disrupt service

run a command - Run diagnostics extended

once it has finished and the switch has rebooted

do a

show diagnostics

if it shows failed - call extreme - they will replace it.
Userlevel 4
David Rahn wrote:

I just relized that I misread the switch type... I am not sure what that is.

if it is an XOS switch :

most likely the POE backplane has failed.

when you can disrupt service

run a command - Run diagnostics extended

once it has finished and the switch has rebooted

do a

show diagnostics

if it shows failed - call extreme - they will replace it.

It is an 800 series switch that runs neither EXOS or EOS.
David Rahn wrote:

I just relized that I misread the switch type... I am not sure what that is.

if it is an XOS switch :

most likely the POE backplane has failed.

when you can disrupt service

run a command - Run diagnostics extended

once it has finished and the switch has rebooted

do a

show diagnostics

if it shows failed - call extreme - they will replace it.

Can you give me the procedure for run a command - Run diagnostics extended
Userlevel 4
David Rahn wrote:

I just relized that I misread the switch type... I am not sure what that is.

if it is an XOS switch :

most likely the POE backplane has failed.

when you can disrupt service

run a command - Run diagnostics extended

once it has finished and the switch has rebooted

do a

show diagnostics

if it shows failed - call extreme - they will replace it.

Run diagnostics extended is an EXOS command. It does not work on the model of switch you have.

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