B2G124-24 hpcBroadInit:1008, could not find the board


Hello. I changed CR battery and update firmware on B2G124-24.
But i have cyclic reboot my switch and this message

sysconf_attach: bcm device init failed
soc_init: unit 2 not attached
system_init: Device reset failed: Invalid unit
In hpcBroadInit:1008, could not find the board

and sometimes have access to Unit 1> console, but i don't input commands because i have error

^ marker error)

--------------Unit cosole is :

Adding 59987 symbols for standalone.
SOC unit 0 attached to PCI device BCM5670_A1
SOC unit 1 attached to PCI device BCM5697_B0
In hpcBroadInit:990, could not find the board
Adding BCM transport pointers
Configuring CPUTRANS TX
Configuring CPUTRANS RX
st_state(0) = 0x0
TOPOLOGY ERROR: Unknown board
TOPO board prg: Board programming failed: Entry not found
TOPO SETUP: Failed topo brd program: Entry not found
ST: Could not setup local topology: Entry not found
TOPOLOGY ERROR: Unknown board
TOPO board prg: Board programming failed: Entry not found
TOPO PKT ERROR: appl fail: Entry not found
st_state(1) = 0x4
st_state(2) = 0x4
st_state(3) = 0x4
st_state(4) = 0x4
st_state(5) = 0x4
st_state(6) = 0x4
st_state(7) = 0x4
st_state(8) = 0x4
st_state(9) = 0x4
st_state(10) = 0x4
st_state(11) = 0x4
st_state(12) = 0x4
st_state(13) = 0x4
st_state(14) = 0x4
st_state(15) = 0x4
st_state(16) = 0x4
st_state(17) = 0x4
st_state(18) = 0x4
st_state(19) = 0x4
st_state(20) = 0x4
st_state(21) = 0x4
st_state(22) = 0x4
st_state(23) = 0x4
st_state(24) = 0x4
st_state(25) = 0x4
st_state(26) = 0x4
st_state(27) = 0x4
st_state(28) = 0x4
st_state(29) = 0x4
st_state(30) = 0x4
TKS ST TIMEOUT in state TOPO

Please help me
Sorry for my English

6 replies

HELP PLEASE
Userlevel 1
Hi Dmitry,

You can try the procedure detail in this KCS article:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Restore-Securestack-to-Factory-Default

If this does not work then I'm afraid you probably have a hardware failure.

Regards

Brendan
O'Connor, Brendan wrote:

Hi Dmitry,

You can try the procedure detail in this KCS article:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Restore-Securestack-to-Factory-Default

If this does not work then I'm afraid you probably have a hardware failure.

Regards

Brendan

I've done this procedure. The result is negative - Cyclic reboot
What else can I do ?
You can sand me rom or CF image ? Thx for help
Userlevel 6
O'Connor, Brendan wrote:

Hi Dmitry,

You can try the procedure detail in this KCS article:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Restore-Securestack-to-Factory-Default

If this does not work then I'm afraid you probably have a hardware failure.

Regards

Brendan

Sounds like best to confirm HW failure with GTAC Dmitry.

Here's how to get a case going. Thanks for joining the Hub recently! We're glad to have you.

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-contact-Extreme-Networks-Global-Tec...
Userlevel 3
O'Connor, Brendan wrote:

Hi Dmitry,

You can try the procedure detail in this KCS article:

https://gtacknowledge.extremenetworks.com/articles/How_To/How-To-Restore-Securestack-to-Factory-Default

If this does not work then I'm afraid you probably have a hardware failure.

Regards

Brendan

Unfortunately the messages and symptom you listed indicated failed hardware. There isn't much that can be done from a GTAC perspective as this product went end of service/support back on 6/30/2013

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