How to open case the enterasys switches

Userlevel 1
Hello everybody
I want to know where or how I can open cases the enterasys switches, i have one switch with PoE problems. Thanks.

3 replies

Userlevel 7
Hi Susana,
Please start with this article: How to contact Extreme Networks Global Technical Assistance Center (GTAC)
Userlevel 1
Hi Susana,

see this article:

Userlevel 1
Hello Guys,

Thanks for your response, but i write the serial number and the GTAC does not recognize
I have the case and I write serial number the switch and appear in the investigation

Also, I see that there are no enterasys options.