I am new to switching so bear with me. I have inherited a network with about a dozen branch offices. One office in particular is experiencing poor voip quality with their Shoretel phones. I would like to setup QOS on the B5G124-48P2 Switch but so far no luck getting any of the commands working. Also have a ticket with support but none of the command they have provided work (Invalid input detected). Is there some perquisite I need to setup for the switch?
Any help with the commands is much appreciated.