delay response to SNMP get request


delay response to SNMP get request

9 replies

Userlevel 4
Hello Bashir, welcom to the Hub. Please elaborate a bit more on the issue you are facing. Are there errors in the logs? Are snmp requests coming back at all?

Thanks
Thanks Joshua, we have captured mirror traffic from source PRTG server to SNMP BD client and we can see in the mirror multiple get request from but no response from BD client. in every 3 minutes out of 10 minutes get request message appeared. how can I show you the logs?
in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?
Bashir Muhammad wrote:

in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?

I will appreciate for your prompt response.
Userlevel 4
Bashir Muhammad wrote:

in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?

Bashir,

Thank you for that information. In order to progress this faster, please open a case with GTAC and attach the following information:

- show tech
- show log messages nvram
- show management
- the packet capture
Bashir Muhammad wrote:

in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?

Joshua,

Ticket has been opened 01280151 and the required logs have been attached.

can you look into this problem?
Userlevel 4
Bashir Muhammad wrote:

in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?

Bashir,

Thank you. A GTAC engineer local to your region has ownership of this case.
Bashir Muhammad wrote:

in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?

can you pick up this case and assigned to you?
Userlevel 1
Bashir Muhammad wrote:

in every 10 minutes out of 3 minutes get request messages appeared in the mirror logs. No snmp errors to be found in show logs history. is there any timer issue between PRTG server to BD client. we are using 15.3.4.6 patch1-14, is there any software bug on this version?

whats the version of exos used on the BD client?

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