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Firmware download for x450a-24t

  • 16 August 2017
  • 20 replies
  • 1556 views

I have recent bought an old x450a-24t from Ebay and I am trying to download the latest firmware for this switch. I have bought this for a home lab to learn more about the xos operating system. Can anybody tell me th best way to go about this? Also how can I tell the level of licence applied to th switch? Many thanks, Pete

20 replies

Userlevel 5
Hi Simon,

Do those other big boys also update firmware for devices that are End-of-Sale since 6 years and End-of-Life since almost a year (I know, in June 18' X450a was still under support life)? Or do you mean just an access to the last firmware version provided?

Actually, older devices like X450a had a warranty that did not cover firmware upgrades, one had to buy a service contract to be entitled. And since X450a switch is long time after any support, it's a matter of asking the community if anybody has a firmware for the box.

I believe you are able to get updates for a second hand EXOS device same as first hand as long as its warranty covers upgrades or if you have a valid service contract (with X450a it's no longer possible to get one).

Regarding distributors... Reseller partners with Extreme directly with one link, partnership with distributor is another relationship that can change over time, when one distributor falls down nothing can stop anybody from using another one, regarding some previous posts.

Quite recent topic on second hand equipment: https://community.extremenetworks.com/general-discussion-222427/buying-used-switch-on-ebay-howto-get-updates-7575457

Hope that helps,
Tomasz

We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

Any Chance to receive that firmware file?


Did you get any answer regarding this? Its a ridiculous idea for a company like this to not offer updates / patches, even to second hand equipment! The other big boys are more than happy to do this - time for a rethink?!
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

Any Chance to receive that firmware file?
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

... I can provide serial number if that helps to get the connection between us, the distributor and the device.
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

11.5.2.10 another device we are using (same story) is equipped with 12.1.1.4 we want the same version on both devices. So the 12.1.1.4 would be good (or a newer version so we equip both devices with this version).
Userlevel 4
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

which firmware version you have for now?
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

So buying a extreme networks device always includes the risk that if the distributor will went bankrupt, then the device will be transformed into a purple brick. That was new to me.
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

And what does this mean? I can't get a firmware image?
Userlevel 7
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

We bought this device from a distributor, which seems not to exist any more.
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

Yes, I have seen this post but I did not bought this switch as a used Item. I bought the device over a official distributor.
Userlevel 4
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

https://community.extremenetworks.com/extreme/topics/buying-used-switch-on-ebay-howto-get-updates
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

X450a-24t.1 # show licenses
Enabled License Level:
Advanced Edge

But how does this help to get the firmware downloaded?
Userlevel 4
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?

kindly read the above messages about getting licenses
We have bought a Summit X450a-24t quite a long time ago and I want to bring this device to a recent firmware version. We bought this device from a distributor, which seems not to exist any more. We did not received a portal login from this distributor. Can any one tell me how I can get firmware download for this device?
Userlevel 7
To clarify, does this mean the firmware versions applicable to older hardware are not available unless there is a support contract?Here's the official Grey Market Policy: https://extrcdn.extremenetworks.com/wp-content/uploads/2015/07/Extreme-Grey-Market-Sales-Policy.pdf
This also came up recently in another thread: https://community.extremenetworks.com/extreme/topics/buying-used-switch-on-ebay-howto-get-updates
To clarify, does this mean the firmware versions applicable to older hardware are not available unless there is a support contract?Interesting, so purchasing used equipment is frowned upon / used equipment cannot be updated?
Userlevel 7
To clarify, does this mean the firmware versions applicable to older hardware are not available unless there is a support contract?That's correct, Christopher.
To clarify, does this mean the firmware versions applicable to older hardware are not available unless there is a support contract?
Userlevel 7
In addition to using the switch to learn EXOS, you can use the EXOS VM. More info on our GitHub page: https://github.com/extremenetworks/Virtual_EXOS
Userlevel 7
Hi Peter,
As you may know, the X450a/e series is end-of-sale and nearing its end-of-life date. Since this switch is likely not under any support contract, there aren't any "normal" ways for you to get the software for this switch. I'll contact you via email to talk about some options.

Regarding license, once you're on the CLI, all you need to do is run the command:
code:
show licenses

http://documentation.extremenetworks.com/exos_commands_16/exos_16_2/exos_commands_all/r_show-license...

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