Hi Jack,I'm not sure how your 20k got into this mode. Is it running a non-GA version of software (i.e. a "private" or customer specific build)?If yes, then please look to upgrade to a fully supported version of EXOS. You also may have trouble disabling pacman without actually being in debug-mode.I would suggest reaching out to GTAC so they can provide the correct set of instructions for your situation.-Drew
Thanks Drew. I have upgraded the XOS software to 18.104.22.168 with no success. It appears that this was setup for a specific company before we purchased it from the outlet. I will contact TAC to clear this.
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