We are IT department of Artvin Çoruh University. Some times we buy our network devices directly. Sometimes the networks devices came with a complete building/construction project. With construction projects, the construction companies buy these devices for us according to our buying contract.
The problem is even these are brand new devices that purchased for us, we can not register these devices for our extranet account as they show up for other company. How can we solve this issue and register these devices so we can download firmware by our account?
We have a case open for this case id:01749555