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X620 power supply "empty", but green lights front and back

  • 1 July 2019
  • 0 replies

Userlevel 5
I have an X620 running, two PSUs.
Both PSUs show green lights (in the back) and the switch shows green PS lights in the front.
However, "sh power" gives me:

PowerSupply 1 information:
State : Powered On
PowerSupply 2 information:
State : Empty

That "Empty" is a little disconcerting. I've seen a KB article about a 22.1.x issue where a PSU is reporting "Off", but this is different.
As this switch is handling two of our upstream providers, I'm a hesitant in an "unplug, see what happens" approach.

Does anyone have any insight? If not, I'll open a case.


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