Hello, we are having 2 news switches x435 that are having a cfgmgr error and getting in a continues loop / reboot situation. This model of switches are using the bootmenu 2.0 neither ones firmwares from the box is behaving correctly, besides trying the other firmware, the others options from the bootmenu did not help. Besides We are not finding how to install a new firmware using the bootmenu 2.0 to try. So Any idea to fix this problem ?
starting version 237
init started: BusyBox v1.28.3 (2019-12-11 20:00:58 America)
Starting ExtremeXOS 30.5.0b259
Copyright (C) 1996-2019 Extreme Networks. All rights reserved.
This product is protected by one or more US patents listed at https://www.extremenetworks.com/company/legal/patents/ along with their foreign counterparts.
Authentication Service (AAA) on the master node is now available for login.
rc = -14
cfgmgr: systemInfoAPI.c:3731: setSwVerWhenMovedCliCmdsHidden: Assertion `rc > WKNIO_OK' failed.
Process cfgmgr pid 1758 died with signal 6
The system is going down NOW! Sent SIGTERM to all processes
Sent SIGKILL to all processes
Requesting system reboot
U-Boot 2016.01--00013-g974dd096a4 (Oct 30 2019 - 11:16:39 -0400)
Best answer by rrocha
Yes, We decide to open the GTAC, they are suggesting to start a RMA procedure.
To clarifly, as I tried to said before, this Switches x435 are brand new from the box, so they have no configurations.
We tried all options from the bootmenu 2.0, none behave differently. All of them still keep the switches giving this error and persisting in rebooting. As this Switches have default config and they are not able to start its operational system only the console cable is avaible to use to interact with them.
Thanks for the help and kindness.