Unable to access BD8810 Floor switch using Radius authentication or local authentication.
I added a secondary (backup) Radius server to a floor switch. I added the backup Radius server via a browser. To test the backup Radius server, I shut down the primary server. I tried more than 6 times to login using my Active Directory/Radius authentication. Next, I tried to login using my local account. This didn't work also. Finally, we restarted the primary Radius server and tried again. I still can't access the floor switch. Please note that I am able to access all other floor/core switches using AD/Radius authentication.
What do I need to do to reset this floor switch so that the primary Radius authentication is working again?