Solved

SR2324P switch manual HiveAgent update

  • 30 December 2020
  • 6 replies
  • 69 views

Hello,

I am having issues with one of my Aerohive switches - SR2324P. Since it has not been used for quite a long time its HiveAgent version is outdated 1.1.25.0, which makes it unrecognisable for the ExtremeCloud IQ. I would like to update it manually, but cannot find the file needed. Would it be possible to receive a link so that I can download HiveAgent version 1.1.29.0 or higher, or ideally if the file was sent via email. Thank you very much

Kind regards

Olesia

icon

Best answer by Sam Pirok 30 December 2020, 19:41

I’ve sent an email to you now at that address, please let me know if you don’t receive it. 

View original

6 replies

Userlevel 6

Hi Olesia, I can help you with this too as soon as we can get your email sorted out, my last message to the email you are registered with failed. If you want to share the best email address to use here, or email me at community@extremenetworks.com, I can get you the files you need. 

Hi Sam, thank you very much for such a quick reply, yes my email is oleschik@bigmir.net. It would be great if you could send both HiveAgent version 1.1.29.0 or higher for SR2324P switch and also the latest firmware for Aerohive AP370.  Thank you very much

Best regards

Olesia

Userlevel 6

I’ve sent an email to you now at that address, please let me know if you don’t receive it. 

Hi Sam,

it is strange but for some reason nothing arrived. Probably the issue is my mailbox provider. Would you be able to resend it to my backup address   kuzma.olessia@gmail.com? Thank you so much

Userlevel 6

Thanks for the back up address, I’ve sent an email to that address now. Please let me know if you don’t see it soon. 

Dear Sam,

email with files received! Thank you so much for resolving my issue!

Have a great day!

Best regards

Olesia

Reply