HW:12 FW:18.104.22.168 SW:v5.6.3.024 BN:24
I need the software image for 5.6.5 or 5.7 and diagnostic image 5.8.0.01 or 5.8.0.03
then I can download the rest from Extreme networks site and update to the latest version, unless it is possible to update straight to 5.9 but the available documentation does not indicate you can do that. The avaya site is locked down so can't download anything. Any help would be greatly appreciated.
Best answer by Paul A. Leroux
Here are the details. Over 12 months ago a public notice was published stating that pre-v5.9 software would not be distributed by Extreme. There was a window for customers with support contracts to fetch any of the releases they required. This was followed by the ERS4800 EoSale announcement a few months later.
The ERS4800 went EoSale in late 2018.
Link to Software Notice: https://downloads.avaya.com/css/P8/documents/101046832
We encourage all our customers to buy switches with support from authorized partners. Keep the switches up to date as required for their business and use software releases that are under support lifecycle. And keep their own libraries for End of Support products and software versions.