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VSP 7400 Password Reset

  • 5 October 2020
  • 3 replies
  • 55 views

Userlevel 1

Hello everyone,

to perform a PoC we have received a VSP 7400-48Y (VOSS 8.1.5.0). The device was already used for PoC at other customers. Unfortunately the password was not reset, so we have no management access.
How can the password be reset with such a device?

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Best answer by Paul A. Leroux 5 October 2020, 16:08

The last time I checked you can only recover the RWA password with assistance from GTAC. 

 

I would open a ticket with GTAC until you get a better answer. 

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3 replies

Userlevel 4

The last time I checked you can only recover the RWA password with assistance from GTAC. 

 

I would open a ticket with GTAC until you get a better answer. 

Userlevel 4

Yes. A case needs to be opened with GTAC to reset the password.

Userlevel 1

Hello everyone,

thank you for your answers. Extreme managed to find out the password set by the other customer and reset the device.

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