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Aerohive AP230: Device Update Failed.

  • 24 December 2020
  • 10 replies
  • 155 views
S

Hi Team,

I got 1 AP230.

Current HiveOS Version : 6.1r5

Device Update Failed in Hivemanager(NG) : “The AP_230 with MAC address 9C5D1223**** firmware upgraded from 6.1.5.0 to 6.4r1 is not supported. Please manually upgrade the device firmware to 6.1r6, and then reconnect.”

I see notification: “ Following devices can’t be upgraded automatically, please manually upgrade to 6.1r6 first: AH-23cbc0”

Could you please send me the fit firmware for AP230 ? version 6.1r6.

Email: son.duong@ccvi.vn

Thanks Team.

 

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Best answer by Sam Pirok 24 December 2020, 19:53

Hello Son, thank you for letting us know, I’ve emailed you with instructions on how to get the AP230 updated. Please let me know if I can help with anything else! Happy Holidays!

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10 replies

Sam Pirok
Rank
Userlevel 6

Hello Son, thank you for letting us know, I’ve emailed you with instructions on how to get the AP230 updated. Please let me know if I can help with anything else! Happy Holidays!

S

Hello Son, thank you for letting us know, I’ve emailed you with instructions on how to get the AP230 updated. Please let me know if I can help with anything else! Happy Holidays!

Many thanks for the reply, I will try and update later. Happy Holidays!

S

Hello Sam,

Thank you for sending me the right HiveOS version, I have successfully updated to the latest version and it works very well.

J

Can I get the 6.1r6 download info emailed to me as well? I have the same problem with an AP230 that needs it before it can proceed to newer versions. Thanks!!

Sam Pirok
Rank
Userlevel 6

Hi @jeeprebel , I’ve emailed those instructions over to you now. Please let me know if I can assist with anything else!

J

Thank you SO MUCH Sam!! I got it working!

D

Hi there Sam

Can you please send me the instructions yo manually update and Ap230 - I have one stuck on updating a well.

 

Thanks

Dave

Sam Pirok
Rank
Userlevel 6

Hi @dyoung, thanks for letting me know, I’ve emailed you those instructions as well. Please let me know if you have any issues updating your AP from here. 

D

Hi Sam

Thank you for your help.  Was able to update the AP230 and has fixed my problem.

Cheers

Dave

D

Hi Sam - another question you may be able to answer.  There used to be a (Golden) recommended firmware when updating - how do we choose from the updates available now.  Is choosing the latest the best option.  (I do read the ‘what’s new’)

 

Thanks

 

Dave

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