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Factory reset AP410C

  • 19 February 2021
  • 3 replies
  • 38 views

Hi,

Due to a configuration error since ExtremeCloud IQ my AP410C no longer communicates.

How do I restore the factory configuration ?

I tried to press the button for 10s but it gives nothing :nerd:

 

Nicolas

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Best answer by Christoph S. 19 February 2021, 16:46

Hello Nicolas,

 

Here are the 3 methods for resetting the AP:

https://extremeportal.force.com/ExtrArticleDetail?an=000080432

 

When you press the reset button, do you see LED light turn off at around the 7-10 second mark?

 

I hope this helps,

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3 replies

Userlevel 6

Hello Nicolas,

 

Here are the 3 methods for resetting the AP:

https://extremeportal.force.com/ExtrArticleDetail?an=000080432

 

When you press the reset button, do you see LED light turn off at around the 7-10 second mark?

 

I hope this helps,

No light stay orange all the time...

Userlevel 6

Please SSH or console into the AP and try doing it via CLI per instructions and if this does not work then the AP may need to be RMA’d. 

 

Thank you,

Chris

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