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Firmware for Aerohive AP230

  • 25 January 2021
  • 18 replies
  • 376 views
X

I have a standalone Aerohive AP230.

I would really appreciate if Anyone could share the latest firmware for it ?

 

thank you for your help in advance.

 

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Best answer by Sam Pirok 25 January 2021, 16:22

Hi Xatef, I’ve emailed you the instructions for how to find and apply the latest firmware to your AP 230. Please let me know if you have any questions. 

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18 replies

Sam Pirok
Userlevel 7

Hi Xatef, I’ve emailed you the instructions for how to find and apply the latest firmware to your AP 230. Please let me know if you have any questions. 

X

Thank you very much Sam.

 

G

Is there any chance I could also get the instructions for getting the latest AP230 firmware?

My AP230 is currently running 6.4r1, which appears to be why it’s failing to update from hivemanager. 

 

Thanks in advance!

Sam Pirok
Userlevel 7

Hello @gondal2 , I’ve emailed instructions on how to get the latest firmware for your APs to you directly. Please let me know if you have any further trouble updating your devices. 

B

Hi, Are you able to send me the instructions for getting the latest firmware for AP230 and also AP130

 

Thanks

Sam Pirok
Userlevel 7

Hi @beeone, I’ve emailed you the instructions for how to get the firmware for your two device models now. Please let me know if you have any further questions. 

E

Sam - can you send the firmware to me as well.  I have an AP230 with firmware 6.4.1 i cannot upgrade thru the IQ Connect console because it is too old.  The upgrade to 10.x keeps failing.

Sam Pirok
Userlevel 7

Hi @ESLLD, I’ve emailed you the instructions on how to access the firmware files you’ll need. We need to update the AP to at least 6.5r3 in order to manage/update the AP in XIQ. Please let me know if you have any further trouble updating your devices. 

M

Hi Sam, I was wondering if you could send the latest AP 230 firmware to me also please. I am having trouble updating. Thank you!

E

Thank you Sam - I was able to successfully upgrade my AP230 and can manage it completely in XIQ.  Thanks for your help!!

Sam Pirok
Userlevel 7

Hi @meagan.wiseman, I’ve emailed you the instructions on how to get the latest version for your AP230 as well, please let me know if you have any addition questions. 

 

@ESLLD, so glad I was able to help!

E

Hi, Are you able to send me the instructions for getting the latest firmware for AP230. Thanks

Sam Pirok
Userlevel 7

Hi @essemdy, I’ve emailed those instructions to you as well. Please let me know if you have any further issues updating your devices. 

M

Hi Sam,

appologies for piggybacking on this but after reading through several topics here I seem to have the same issue with a AP230 I was trying to re-activate as a little “Friday project”.

Current boot file: AP230-6.1r6.img.S according to “show boot-param”

Am I right to assume I need 6.2r1 as intermediate? - Any chance you could help me out to make it to the latest version?

Also when trying to add it to the IQ I got the error “The device appears to be in use by another VIQ” - same issue or another?

Thanks a lot for your great efforts in this forum!

Martin

Sam Pirok
Userlevel 7

Hi Martin, thanks for reaching out. You are correct, you’d need to go to 6.2r1 next, and then up to 6.5r3 in order to manage the device in the XIQ platform. I’ve emailed you with instructions on how to get the firmware files you need and a guide that reviews how to update firmware via the AP’s Web UI. 

As for the error you’re seeing, if you can reply to my email with your AP serial number, I can help you out with that as well!

M

To follow up on this thread - after a very fast reply from Sam everything worked as quick and easy as possible regarding the updates and VIQ issue. - Thanks again!

One follow up question though:
What would be the right way to disengage an AP from the cloud so that next time I move it to a different account/VIQ it can be done without support?

Also I believe to have found a bug with v10.0.10.2 when assigning the country code for Austria (040).

While the number is correct the router seems to broadcast the code as “AS” (typo?) which is American Samoa (16). - Read out on OSX and Windows.

This became an issue because I use g/n channel 13 which is not available in “AS” and therefore my “lab-Mac” did not bother connecting to the network or even scanning that far at all...
Mitigated by switching to “Germany” but rather tricky to find in a real environment (lots of annoyed Mac user threads to be found on the web though about this Mac behaviour).

Win 10 and Linux didn’t seem that picky and still connected.

Sam Pirok
Userlevel 7

Happy I could help! In the future, if you remove the AP from it’s current inventory by logging in to XIQ> Go to Manage> Devices> Check the box next to the device you want to remove> Click the trashcan icon towards the top of the page, that will free the serial number up so you can add it to a different inventory.

Quick tip, removing an AP from an XIQ inventory will typically reset the device to factory default settings, just something to be aware of. If you know what XIQ instance you want to move the AP to, having the configuration already built in the new XIQ instance will reduce the amount of network down time you have after you remove the AP from it’s original inventory. 

 

As for the bug you’ve found, thank you very much for the detailed explanation. The fastest way to get our engineering team on this issue is to open a case we can reference when reporting this issue. Are you able to open a support case on extremeportal.force.com? If not, please let me know and I’ll see if we have any alternative options to report the issue you’ve found. 

 

 

M

Great, thanks for the explanation!

As for a support case I’m afraid I won’t be able to open one.
Since I can actually work around the bug and tracking is not important from my side, let’s call it a report in the mere interest of product improvement.

Many thanks again for your time and help, Sam. Keep up the good work!