I am facing the following issue. A client of mine has 2 sites, both of which had a total of 7 aerohive (AP141) AP’s deployed. Recently we moved all the AP’s to one site and are now in the process of configuring the wifi settings. But here is where my problems begin, all the APs that were deployed on two of the sites transmit 2 networks, a local and a guest wifi, same SSID. Now that we moved the 3 AP’s from site A to site B we cannot seem to get them to work. We connected them to the network and logged into the extremecloudiq management site and manually added them to the device list via their serial numbers. Heres how it looks right now:
No matter what we try we cannot seem to configure the AP’s, they recieve an IP and we can ping them but thats as far as it goes. What is the correct procedure here? How should i proceed?
Not sure if this is relevant but we have no active license for these AP’s atm - i mention this because i’ve recieved mixed information regarding this - once i was told that there is absolutely no managing options without a license (no configuration at all possible) which would explain why i cant manage these AP’s, on another occasion i was told that no license still means you have basic functionality for management and that you only lose out on the “premium” features - which would indicate that the problem is somewhere else.
Any advice is greatly appreciated. thanks.
EDIT: i read that i should be using CAPWAP via myhive Manager but im not sure where to get the login credentials for that.