Not sure if this error is related, but I got reports that clients on this AP could upload but not download (speedetest showing - 60+Mbps Upload, 0.1Mbps download). I’ve seen something similar one other time on an AP550 that was failing. This is also an AP550 and was running 10.0.9.1.
I pulled techdata first. Then tried to update, but kept failing complete update or firmware update (delta would successfully finish). At this point wasn’t seeing any errors in the log.
Did a “reset config” from the AP SSH. After it was back online, I was able to push firmware update (10.0.9.2), then a complete update, and now it appears to be working (as far as speeds go), but I’m now seeing the following error about twice a minute - ah_auth: aaa: FT: invalid PMKR1 Pull request for ssid [ssid name] (this is my 801.1x ssid)
Curious what could have gotten this AP in such a weird state and if their is any relation between the behavior and the error message.
Best answer by Sam Pirok
If there aren’t any reports of authentication issues, it’s possible this is a bug within the new HiveOS since it started right after the AP updated firmware versions. Would it be possible to grab tech data showing that error coming in a couple times a minute, then downgrade the firmware back to the previous version temporarily so we can pull a new tech data file to compare the first file to? I’d be happy to review the tech data files for you, or we can open a case so our technicians can troubleshoot this with you as well.