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SSID are not broadcasted

  • 7 December 2020
  • 7 replies
  • 258 views

After migration to the cloud, some AccessPoint AP250s appear as "connected". However, the SSID will not be broadcast. 
 

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Best answer by StephanH 8 December 2020, 08:16

I can't say for sure, but if there are connection problems this can have different effects. 
Therefore, first eliminate the connection problems and then look at the layers above.

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7 replies

Userlevel 7
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Hello,

 

Did you update you configuration? => Select the AP in Manage->Default view and go to Update Devices.

What tells the “configuration audit”? == Second symbol right from the cloud symbol in the “Manage Default view”.

 

Hello Stephan,

yes I have reset all devices and the two icons are green too. 

Another problem I have is that more access points overnight are now shown as offline.

Greetings

Thorsten

Userlevel 7
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Hello Thorsten,

if you have connection issues. The best way is to follow these steps:

https://gtacknowledge.extremenetworks.com/articles/Solution/ExtremeCloud-IQ-Advanced-CAPWAP-Troubleshooting

 

I a second  stepx, if you are sure the connection is stabel, you can fix the SSID issue.

Hello Stephan,

now I have an accesspoint which looks goog in den management console. But when I want to ping something over SSH I get an Errormessage 

Best regards

Thorsten 

Userlevel 7
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Is there a ACL on the switch, or if you ping devices in other ip subnets is there a firewall?

Can you ping the default gateway?

Hello, Stephan,

I will check the network and get back to you. Can this also be the problem with the SSID or is this another problem?

Greetings

Thorsten

Userlevel 7
Badge +1

I can't say for sure, but if there are connection problems this can have different effects. 
Therefore, first eliminate the connection problems and then look at the layers above.