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Unconfigured Devices AP630

  • 13 February 2021
  • 3 replies
  • 35 views

hi

I set all parameters for my new Ap630  (PEYRUIS-WL-01) and she’s still on the “Unconfigured Devices” 

when I try to push a config, I get the “abort” and the following message, someboday can help me ?

thanks




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Best answer by Sam Pirok 15 February 2021, 15:39

Hello, I believe the problem is that the AP630 is not supported in HiveManager Classic. You’d need to manage it via ExtremeCloud IQ (formerly HiveManager NG). You can sign up for a free ExtremeCloud IQ Connect account at extremecloudiq.com. 

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Userlevel 6

Hello, I believe the problem is that the AP630 is not supported in HiveManager Classic. You’d need to manage it via ExtremeCloud IQ (formerly HiveManager NG). You can sign up for a free ExtremeCloud IQ Connect account at extremecloudiq.com. 

Hello, I believe the problem is that the AP630 is not supported in HiveManager Classic. You’d need to manage it via ExtremeCloud IQ (formerly HiveManager NG). You can sign up for a free ExtremeCloud IQ Connect account at extremecloudiq.com. 

Hello,

Thanks for your reply !

So what can I do to solve this issue ?

I tried to update my hivemanager but nothing change !

 

Do you have any ideas ? Thanks a lot

 

 

Userlevel 6

You won’t be able to manage that device in HiveManager Classic at all, regardless of what version you are using for the Classic instance. You will need to register for an ExtremeCloud IQ account at extremecloudiq.com. If you’d like to sign up for the free version, choose the Connect option at the end of the registration process.