Win every interaction at the edge by delighting customers, empowering staff, and deflecting threats.
Create custom connections for every user and device with greater security and reduced complexity and cost.
Transform your data center with multivendor automation and management to accelerate innovation.
Benefit from flexible network fabrics that provide the automation and visibility to adapt to any application workload on any domain.
Extreme Networks enables Cloud Service Providers to fulfill the promise of digital transformation with flexible and adaptive infrastructure solutions for true business agility.
Get insights, visibility and control with advanced security and superior quality of user experience
Network switching products from Edge to Core—the foundation of a next-gen network
Lightning speed and scalable routers ideal for enterprise, data center, and service providers
Introducing the industry’s first flow-based 802.11ac Wave 2 wireless products
Network solutions consultation and implementation
Dedicated customer advocacy team to ensure that all your services needs are met
Superior, around-the-clock support for your network configuration
Fully managed, ITIL-based network services, defense & infrastructure
A wide selection of instructor-led and self-paced technical courses
A simple way for institutions to obtain Extreme software license access
Is this your first AP?Check if need to approve the AP before they can connect to the EWC.AP->Global settings->AP registration?If this AP is behind a VPN change the MTU to e.g 1400AP -> static configurationLook if the AP tries to make a upgrade to the COntroller FW Version?
SSH to the AP set it to factory default.In the same time delete it from the web gui.ssh to apusername: admin password:new2day#cset fLet see if this helps.Without a antenna you shouldn't enabled radios but the AP should be able to connect.Are you able to connect a different AP or AP types?Check your license?
HI,this can be if you have a Backup Controller and the AP is locally connected with the secondary EWC?If so release it to his home EWC and it will show as active.RgdsUmut
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address to receive an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.