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Extreme WS-AP3715i Can't be Detected by WS-C25 Wireless Controller.


The AP was configured before to be used for demo(DHCP). Tried hard reset many times on the AP but still no go. I dunno the IP address to try SSH. Any other way to reset the AP so it could discover the controller?

8 replies

https://gtacknowledge.extremenetworks.com/articles/How_To/How-to-reset-an-IdentiFi-access-point-back...
Hi Ronaldo

Thanks for raising this post.

To Factory reset.
Try console [serial] in the Access Point,set the speed[baud] = 115200username:admin

password:new2day

cset factory

reboot

Also i would like to know the below

Software version on the C25 controller.

Does the other AP models and other AP3715i work fine on the same controller.

Regards

Rajesh J
Rajesh Jeevendran wrote:

Hi Ronaldo

Thanks for raising this post.

To Factory reset.
Try console [serial] in the Access Point,set the speed[baud] = 115200username:admin

password:new2day

cset factory

reboot

Also i would like to know the below

Software version on the C25 controller.

Does the other AP models and other AP3715i work fine on the same controller.

Regards

Rajesh J

Yes, both the AP and the controller worked together during the demo. We will be having another demo on a different potential client, so we configured the controller with a different IP, after that we connected the AP and reset many times using the pin reset or whatever is called.
Hi Ronaldo

Thanks for your response
If the AP still fails to grab the IP via DHCP. Consider the below from AP console

Login to AP, type following command: cset dhcpc disable

cset ipaddr x.x.x.x ( IP Address of the AP)

cset ipmask x.x.x.x

cset authip 1 x.x.x.x #HWC esa port IP address

or this it depends on AP Type

set authipaddrs 1 x.x.x.x

(You can check this if you ask for the AP config via # cget c g)

capply

csave

reboot

Regards

Rajesh J
hi. Does Extreme has a some sort of proprietary DB9 to RJ45 connector? Because I tried to use the one from Cisco and I can't console to the AP.
Userlevel 7
Ronaldo Asimao wrote:

hi. Does Extreme has a some sort of proprietary DB9 to RJ45 connector? Because I tried to use the one from Cisco and I can't console to the AP.

Nope, that cable works 100% even it's from Cisco 🙂

Have you set the baud rate to 115200 ?
Hi

Please set the below



Regards
Rajesh
Hi. that is the settings that I used when trying to console to the AP but still won't let me console to it. Serial cable is working on Cisco devices. Anyway, i tried hard resetting the AP again, and now the AP and controller see each other.
I just find it weird that i did hard reset the AP many times last week but it don't see the controller, not it worked. I did not do any config changes.
Do you see any messages scrolling across the console when you reboot the ap?

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