how to discover c5210 controller access point ws-ap3825i?


c5210 cannot discover ap3825i

5 replies

Userlevel 6
Hello

There isn't much information to go on in your description of the problem.

I would start with these articles:
https://gtacknowledge.extremenetworks.com/articles/Solution/Access-points-failing-the-IdentiFi-Controller-discovery-process/

https://gtacknowledge.extremenetworks.com/articles/Solution/AP3825i-Not-Registering-to-the-Controller

-Gareth
I set option 78 and controller cannot discover.
Userlevel 7
what software version is running on the controller?
9.15.2.9
Userlevel 7
Hi Mikaeil, as Ron suggested in another thread, it might be best if you're able to schedule training on ExtremeWireless or get some time with Professional Services. You can also get some help by contacting GTAC if needed.
Here's the ExtremeWireless course information: http://www.extremenetworks.com/education/courses/ESE-HI-1/

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