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How to do a password recovery on the C20/C20N/C2400


Userlevel 3
Article ID: 11743

Products
C20, C20N, C2400

Goals
Password recovery process for the HiPath wireless controllers.

Solution
1. Use the serial port of the controller to connect to the local console.

Note1: To enter the Rescue mode, you must connect a PC to the USB console port. You cannot enter the Rescue mode by connecting to the ESA ports, or management/ETH0 port.

Note2: Before connecting into the C20's USB console port (square, labeled "USB Control"), you must download to the PC and install a third party driver: Windows 7 / Windows XP / Vista.
This driver will give your terminal emulation program an option to select the CP21x USB connection in addition to any pre-existing serial ports.


2. Reboot the HiPath Wireless Controller. The following menu appears during the reboot process.
---------------------------------------------------------------
0: Main Mode
1: Rescue Mode
----------------------------------------------------------------
Use the number 0 and 1 keys to select which entry is highlighted.

Press enter to boot the selected OS, 'e' to edit the commands before booting, or 'c' for a command-line.

Highlighted entry is 0:

3. Select the Rescue Mode, and then press Enter. The Rescue Start-up Menu appears.

Rescue Start-up Menu. Use with extreme caution.
1) Force system recovery
2) Configure interface
3) Configure ftp settings
4) Network settings Menu
5) FTP settings Menu
6) Create backup
7) Flash Menu
😎 Authentication Service Management Menu
9) Reboot
WARNING! - Forcing system recovery will erase all files, and
reinstall the backup image.
Reboot will restart the system back into Normal mode.
If you have any questions about these options, please contact
Support.
Your choice>
[/code]
4. Type 8. The Authentication Service Management menu appears.

Authentication Service Management Menu
======================================
1) Set Login Mode to Local
2) Reset Accounts and Passwords to Factory Default
3) Change administrator password
4) Return to main menu
Please enter your choice:
[/code]
5. Type the sequence number of the appropriate option, given in the Authentication Service Management menu.

- Set Login Mode to Local — Type 1 if the login authentication mode was set to RADIUS-based authentication, and you want to revert to the local login authentication mode.

- Reset Accounts and Passwords to Factory Default — Type 2 if you want to reset the login accounts and password to factory defaults.

- Change administrator password — Type 3 if you want to change the administrator’s password.

- Return to main menu — Type 4 if you want to return to the main menu.

6. After you have used any of the first three options in the Authentication Service Management menu, press Enter to return to the main menu.

Rescue Start-up Menu. Use with extreme caution.
1) Force system recovery
2) Configure interface
3) Configure ftp settings
4) Network settings Menu
5) FTP settings Menu
6) Create backup
7) Flash Menu
😎 Authentication Service Management Menu
9) Reboot
WARNING! - Forcing system recovery will erase all files, and
reinstall the backup image.
Reboot will restart the system back into Normal mode.
If you have any questions about these options, please contact
Support.
Your choice>[/code]
7. Type 9. The system restarts into normal mode.

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