I can not download the firmware ewc c25


I would like to update the firmware ewc c25 to version 9, but I can not find the model on the download page.
I enclose the models that appear to me.


can someone help me??

3 replies

Userlevel 1
Hello Liliana,

please open a case and provide serial number of the controller and maintenance contract number.

Regards
Engin
Userlevel 2
It happen to me as well. Once I opened a case, I was able to see it, but not the rest of my colleagues.
Userlevel 1
Hi Jordi,

Please also open a case and give us the names of your colleagues.

Regards
Engin

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