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identifi rescue mode


Userlevel 6
Hi, all!

1. Is there any manual about Rescue mode in IdentiFi controller?
2. In Rescue mode - 1) Force System Recovery -> is this item delete installed licenses?
3. What exactly reset Reset button on front panel of Controller? (config, password, licenses)

Thank you!

9 replies

Userlevel 7
The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.
Userlevel 6
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

This Guide have the same information as in the GTAC_knowledge_base.
Force System Recovery - I don't find information is license delete or not.
Also there is no infomation about reset button - what exactly erase.

Thank you!
Userlevel 7
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

There is information in that maintenance guide that tells you how to reset the license.. Are these procedures not an option?

To restore the system to a particular image with factory defaults, restore the system from rescue mode with the upgrade image as the restore image. For example, if the system needs to be restored to factory default image V9.21, enter the rescue mode, follow the procedure to restore the backup image (as explained in Restoring the Backup Image from Backing Up and Restoring the Image Wireless Maintenance guide 28 Rescue Mode on page 24) and, instead of selecting the backup image, provide the upgrade image V9.21 (local, flash or download from FTP), and perform the restore. The system is restored to the V9.21 with factory default values. Be aware that restoring a system to factory defaults means that the configuration is lost including the IP connectivity, certificates, and licenses. Restoring to factory default is possible only from rescue mode.

Another option, login to GUI from the Admin port (PC 192.168.10.2 if Admin has the default IP)

In the Reset Configuration section, select the appropriate configuration reset options:
• Remove installed license – The system reboots and restores all aspects of the system configuration to the initial settings and the license key is removed. However, the Management IP address is preserved. This permits administrators to remain connected through the Management interface.

The https://extranet.extremenetworks.com/downloads/Pages/WirelessControllers.aspx should explain what all the buttons do on the controllers...

Example: https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=a303946a-ed16-4b2e-8539-a1bdf...
Userlevel 6
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

Ok, reset from Rescue mode - factory defaults means that the configuration is lost including the
IP connectivity, certificates, and licenses.

But I still have a question - is reset button clear license too, or it still clear configs, like #reset command?
In Hardware Guide only information that this button is present and where.

Thank you!
Userlevel 7
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

Which controller do you have?
Userlevel 6
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

C35
Userlevel 7
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

Just reboots the box. I just pressed it on my C35 waiting in awe for what it would do.... 🙂
Userlevel 6
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

Customer is asking me - "I have an C35 Controller with Licenses. For now I don't remember where is activating keys. When I press reset button, my licenses will erased or not? It's important question."

That's why I asking - is reset button clear configs, licenses and mgmt (like reset from Rescue mode) or just clear config (like #reset command from console).

Thank you!
Userlevel 7
Doug wrote:

The Wireless Maintenance guide should be able to answer all your questions.

https://extranet.extremenetworks.com/downloads/Pages/dms.ashx?download=5ff9760b-ae68-46fd-afbc-ffa87...

Reset button just reboots the controller.

Just a reboot - nothing is deleted.

If you'd like to see the installed license keys GUI > Controller > Administration > Software Maintenance > EWC Product Keys > click on installed keys button

Or in the CLI use the command "show key"

-Ron

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