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new AP's show as inactive


Userlevel 1
new identifi wireless access points show as approved in controller but are not active please help

5 replies

Userlevel 6
Do you have more details? What is in the log of controller? What is in the log of AP?
Userlevel 7



My guess is that the APs are fresh from the factory and you need to upgrade the controller.
Here some background information / please check...
https://gtacknowledge.extremenetworks.com/articles/Q_A/Minimum-firmware-version-for-WS-AP3805

If I'm wrong please provide more information as Pala mentioned.
Userlevel 1
Yes was a completely new model AP which did require the code on the controllers to be upgraded. Case closed
Userlevel 7
Thanks for the update and I'm glad that my crystal ball was right 🙂
Userlevel 6
Ron wrote:

Thanks for the update and I'm glad that my crystal ball was right :-)

It always is Ron! Well done sir.

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