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Top 5 Devices by Type (Wireless IDENTIFI) incorrect display (BlackBerry)

Userlevel 2
When using the reports from the main screen of Identifi (release One of our internet radio seems to be ... a BlackBerry terminal 😞 Strange because it's a small lab with a few terminals

3 replies

Userlevel 3
Hi Pascal,

Are you trying to say that one of the BSS MACs is a Blackberry device?

Userlevel 2
NO ... we don't have blackberry device ! The device is a internet radio : ROBERTS STREAM93I https://www.robertsradio.com/uk/products/radio/smart-radio/stream-93i
Userlevel 7
There is a KB article in case NAC doesn't identify a device correctly...
If you provide the data Extreme could implement the change in a future release.

I'm not sure whether the controller application visibility uses the same device database.