WLC v10.01.03.0007 since upgrade Apple user cannot connect. Went from 9.2.7 to 10.01.03.


I upgraded a V2110 from 9.2.7 to 10.01.03 and since the upgrade Apple devices cannot connect.

5 replies

Userlevel 5
Brian,
We are looking at the data in a case that you had opened and someone will be in contact with soon to discuss the problem with Apple user connectivity.

Regards,
Jason
Hi Jason,

is this issues solved by GTAC or can you provide a solution, please?

Regards,
Philipp
Hi Jason,

is this issues solved by GTAC or can you provide a solution, please?

Regards,
Philipp
Userlevel 1
Hi Jason,

is this issues solved by GTAC or can you provide a solution, please?

Regards,
Philipp
Userlevel 4
Some more details would be nice. You could also call in a ticket to gtac. I have apple devices connecting on 10.01.03 and the current 10.01.04.
I thought I did reply already sorry. The problem was due to the WLC corruption. I did a restore and the issues were resolved.
Userlevel 4
Hi,

Disable U-APSD and enable probe suppression under the radio advance settings.
If radio 2 change from b/g/n to g/n settings.

This changes should provide improvements BUT this should be worked and solved via GTAC/Engineering.

Regards

UMut

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